Author: Nathan Rowe
Published articles: 30
Managing the day-to-day operations of a small business can be extremely challenging! Small business owners must meet with clients, communicate with suppliers, and tend to their daily business operations, all while maintaining excellent customer service and providing personal attention to each and every person they come into contact with. Juggling all those tasks while keeping …
In today’s fast-paced society, it can be a challenge for someone to get everything done in one day that needs to get done – the dry-cleaning picked up, movies returned to the store, graduation presents bought. These people are happy to pay a concierge service to take care of some of these mundane tasks. Those …
How helpful would it be for customers to be able to set their own appointments online by simply visiting a company or business website? Extremely. How much time could a business save by using appointment software instead of spending time on the phone setting appointments? Plenty. Think of a doctor’s office where patients go online …
Massage therapists, hairstylist, manicurists, pedicurists and anyone else that works in the multi-million dollar health and beauty industry are among some of the hardest-working people around. They are on their feet most of the day, they are constantly bending over and reaching up, they have to maintain their tools and equipment, set appointments for future …
A typical insurance agent’s day might go something like this: Todd, our agent, begins his day with breakfast with a client at 7:00 a.m. At breakfast, Todd’s cell phone rings but he ignores it since he’s meeting with a customer. The caller leaves a message, but Todd doesn’t get a chance to listen to it …
Therapists and counselors are caring people. Their job demands they are compassionate, understanding and empathetic. In recent years, the trend has been toward therapists being more self-sufficient than they ever have been before. In order to protect privacy and maintain their clients’ confidentiality, most therapists are responsible for keeping their own appointment book. As a …
“Tax season” is everyone’s least favorite season. Sure, people like football season. They like the holiday season. And of course the summertime season is everyone’s favorite! But the phrase “tax season” is a bad word to those accountants that must work 20-hour days just to get everything done by Uncle Sam’s deadline of April 15. …
Chances are no one has ever said, “I have a dentist appointment tomorrow and I am so excited about it!” Phrases like that are rarely spoken, unless you’re 15 and getting your braces taken off. Most of the time, when we receive a reminder call about an upcoming dental visit, the response is a cross …
Many people in the workforce today work in an office environment – they are near a computer or a phone, and are relatively easy to get in touch with. Personal trainers are entirely different. While many of us are sitting at our desks while we work, personal trainers are out in the gym, at the …
The end of August and the first of September are exciting times. Football season has started, Fall is in the air, and students all across America are preparing to return to school. Everyone is feeling energetic and excited…everyone except the college and university staff members who are responsible for scheduling classes. For them, the one …
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